In the following we would like to inform you about the types of data processed by SIXT and about the purposes of such data processing. We would also like to inform you about important legal aspects of data protection, such as your rights.
The party responsible for processing your data (controller) is TRANSPORENT SIA, Reg. No. 40003722171, Address: : Malduguņu street 2, Mārupe,., LV-2167(hereinafter also referred to as SIXT).
If youhave any questions regarding data protection, please address your query to thefollowing email address: firstname.lastname@example.org
Art. 6 (1) sentence 1 point a) of the General Data Protection Regulation (GDPR): Pursuant to this provision, the processing of your personal data is lawful if and to the extent that you have given your consent to such processing.
Art. 6 (1) sentence 1 point b) GDPR: Pursuant to this provision, the processing of your personal data is lawful if such processing is necessary for the performance of a contract to which you are party, or in order to take steps at your request prior to entering into a contract (e.g. when making the vehicle reservation).
Art. 6 (1) sentence 1 point c) GDPR: Pursuant to this provision, the processing of your personal data is lawful if such processing is necessary for compliance with a legal obligation to which SIXT is subject.
Art. 6 (1) sentence 1 point f) GDPR: Pursuant to this provision, the processing of your personal data is lawful if such processing is necessary for the purposes of the legitimate interests pursued by the controller, i.e., SIXT, or by a third party, except where such interests are overridden by the interests or fundamental rights and freedoms of the data subject, i.e., you yourself.
Art. 9 (2) point f) GDPR: Pursuant to this provision, certain special categories of personal data can be processed if such processing is necessary for the establishment, exercise or defence of legal claims. These special categories of personal data include the health data of the data subjects.
We process your basic data, communication data, contract data, financial data and all data that you have submitted voluntarily in order to fulfill your reservations and facilitate the conclusion and implementation of the contract for the SIXT+ service.
We also use basic data, communication data and contract data for customer service purposes, for example to process any complaints or changes in service provision that you have contacted us about.
We are furthermore legally obliged – for purposes of preventing and investigating criminal offences – to compare your master and communication data with official perpetrator lists provided to us. Such comparisons also serve to ward off dangers and to facilitate prosecution by the state authorities.
We furthermore use your data for your and our security, for example to avoid payment defaults and to prevent property offences (in particular fraud, theft, embezzlement).
When providing the SIXT+ service, we use technology that verifies the authenticity of ID documents (especially the driver's license) and records data electronically instead of manually.
Once both contracting parties have fulfilled their obligations under the rental contract, your master data, financial and contract data will be stored until the statutory retention period expires.
Art. 6 (1) sentence 1 point b) GDPR applies to the processing of data to the extent required to implement reservations, to conclude and perform contracts and for customer relations purposes.
Art. 6 (1) sentence 1 point f) GDPR applies to the processing of data to the extent required to settle accounts vis-à-vis third parties, to assert our own claims, and to mitigate risks and prevent fraud.
Art. 6 (1) sentence 1 point c) GDPR applies to the processing of data to the extent required to detect, prevent and investigate criminal offences, to examine and store driver’s licence data, and to comply with preservation periods under commercial and tax law.
Our legitimate interests in using your personal data to improve our services and customer services lie in the fact that we want to offer you the best possible services and to sustainably improve customer satisfaction.
To the extent that data processing is required to perform analyses with a view to preventing damage to our company and our vehicles, our legitimate interests lie in maintaining security for costs and preventing economic disadvantages such as those arising from non-payment or the loss of our vehicles.
For the purposes described in the foregoing wedisclose your data to the following recipients: IT service providers, callcentres, financial services providers, credit agencies, SIXT group companies.
As part of our measures to prevent fraud, we alsotransmit – in situations where third parties have been, or are atrisk of being, defrauded – personal data to such third parties having suffered,or at risk of, fraud.
If you discover damage to our vehicles, if you or another person cause/causes such damage, or if you or another person are/is involved in an accident with one of our vehicles, then we will process you master data, communication data, contract data, financial data and, if applicable, data concerning health for the following purposes:
This includes the processing of the aforementioned data categories for purposes of settling claims, for example vis-à-vis insurance companies.
When dealing with damages and accidents, we also process your master data, communication data and contract data for providing damage assistance services.
We also process your master data, communication data and contract data for purposes of fulfilling legal obligations (e.g. providing information to investigating authorities).
Should the competent authorities suspect you of having committed an administrative or criminal offence with one of our vehicles, then we will process not only the master data pertaining to you that we have stored, but also the data conveyed to us by the competent authorities.
We also process your master data, communication data, financial data, contract data and, if applicable, data concerning health, for purposes of upholding and asserting any claims that we may have against you, for example claims resulting from non-payment or damage caused to our vehicles.
Art. 6 (1) sentence 1 point b) GDPR applies to data processing for purposes of complaints management, providing customer services in cases of damage, and processing damages resulting from accidents.
Art. 6 (1) sentence 1 point c) GDPR applies to data processing for purposes of processing damages resulting from accidents.
Art. 6 (1) sentence 1 point f) GDPR applies to data processing for purposes of settling claims, asserting any claims that we may have against you, and handling claims relating to administrative offences.
Art. 9 (2) point f) GDPR applies to the processing of data concerning health for purposes of establishing, exercising or defending legal claims.
Our legitimate interests in using your personal data for purposes of settling claims and asserting any claims that we may have against you lies in our desire to ward off damage to our company and to ensure that we can provide our customers with undamaged vehicles. We are moreover obliged, pursuant to our contractual relations with third parties (e.g. insurance companies), to process your data for purposes of settling claims. Our legitimate interests in this respect lie in ensuring our contractual fidelity.
For the purposes described in the foregoing, we disclose your data to the following recipients: public authorities(investigating authorities; regulatory authorities; police authorities),collecting companies, experts, assistance services providers, lawyers and insurance companies.
SIXT vehicles may have so-called “connected vehicle” functionalities which enable us to process location data as well as vehicle status information such as vehicle locking, vehicle speed, status of sensors and activation of safety systems (e.g. airbags). These data are processedexclusively to prevent property offences if the vehicle is not returned with in the agreed rental period or is used outside the contractually agreed region (as well as near the border or in port areas) and to determine, verify and investigate car damages and accidents.
Art. 6 (1) sentence 1 point f) GDPR.
Our legitimate interest in using your personal data to prevent property offences and to determine, verify and investigate car damages and accidents is to protect our vehicle fleet and our contractual and non-contractual rights.
For specific countries and car categories we partner with providers of geolocalisation services to prevent property offences.
We process your master data, communication data, contract data and financial data for purposes of fulfilling the legal obligations to which SIXT is subject. These require us to process data, for example in order to comply with duties of disclosure vis-à-vis authorities and to comply with the processing requirements as stipulated by commercial and tax law provisions (e.g. the preservation period for bookkeeping documents and accounting records).
Art. 6 (1) sentence 1 point c) GDPR
The authorities may require us to disclose your data to them for the purposes described above.
Our websites use “cookies”. Cookies are small text files that are copied from a web server onto your hard disk. Cookies contain information that can later be read by a web server within the domain in which the cookie was assigned to you. Cookies cannot execute any programmes or infect your computer with viruses. The cookies used by us neither contain personal data nor are they connected to any such data.
The legal basis for this data processing is found in Art. 6 (1) sentence 1 point b) (precontractual processing) and f) GDPR, as far as personal data is processed.
Our legitimate interests in processing data via our websites lie in our desire to optimise our internet offering and, as such, offer our customers best possible services and increase customer satisfaction.
When providing the SIXT+ service, we do not intend to transfer or receive data from third countries.
However, relevant data processing may be carried out if you have violated the conditions specified in the SIXT+ service contract, which prohibits the vehicle from entering a country that is not located in the European Union. If this condition is violated, and violations of the law have been committed in the respective country, then the transfer of data to the respective country is carried out as far as it is necessary for the defence of SIXT's legal interests.
SIXT stores your personal data until it is no longer necessary for thepurposes for which it was collected or otherwise processed (see → Purposes ofSIXT data processing). We will ensure that we delete your data within 30 daysof receiving your request to purchase the SIXT+ service if your application isrejected.
If SIXT is legally bound to store personal data, it will store personal data for the duration of the statutory retention period. The retention period for commercial documents, which includes accounting documents and accounting records (including invoices), is 10 years. During this period, your data may be of limited use in daily activities if there are no purposes for their processing
You have the right to, at reasonable intervals, obtain information about your personal data under storage (Art. 15 GDPR). The information you are entitled to includes information about whether or not SIXT has stored personal data concerning you, about the categories of personal data concerned, and about the purposes of the processing. Upon request, SIXT will provide you with a copy of the personal data that are processed.
You also have the right to obtain from SIXT the rectification of inaccurate personal data concerning you (Art. 16 GDPR).
You furthermore have the right to obtain from SIXT the erasure of personal data concerning you (Art. 17 GDPR). We are under obligation to erase personal data in certain circumstances, including if the personal data are no longer necessary in relation to the purposes for which they were collected or otherwise processed, if you withdraw the consent on which the processing is based, and if the personal data have been unlawfully processed.
Under certain circumstances, you have the right to have the processing of your personal data restricted (Art. 18 GDPR). These include circumstances in which you contest the accuracy of your personal data and we then have to verify such accuracy. In such cases, we must refrain from further processing your personal data, with the exception of storage, until the matter has been clarified.
You are not contractually or legally bound to provide us with your personal data. However, note that you cannot conclude a contract for the use of the SIXT+ service with us, if we do not collect and process data as necessary for the purposes mentioned above (see → Purposes of data processing SIXT)
If the processing of your data by SIXT is necessary for the performance of a task carried out in the public interest or in the exercise of official authority vested in the controller (Art. 6 (1) sentence 1 point (e) GDPR) or if it is necessary in the legitimate interests of SIXT, then you have the right to object at any time, on grounds relating to your particular situation, to the processing of your data. SIXT will then end the processing, unless we can present compelling legitimate grounds for such processing that supersede the grounds for ending the processing.
You may object, at any time and without restriction, to the processing of your personal data for purposes of direct advertising.
If data processing at SIXT is based on your consent, then you have the right to, at any time, withdraw the consent you granted. The withdrawal of consent shall not affect the lawfulness of processing between the time consent was granted and the time it was revoked.
You have the right to lodge complaints with thesupervisory authorities according to Art. 77 GDPR.
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Website www.sixtplus.lv personal data processing manager for data processing related to user identification for receiving e-services or improving the quality of services: SIA Transporent, registration number 40003722171, Malduguņu street 2, Marupe, Marupes prov., LV – 2167, Latvia. In case of questions, please write to e-mail address: email@example.com
Operator of personal data processing for the improvement of the quality of e-services: Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA.
Google Inc., obligations regarding the processing of data of natural persons: here